Shipment Policy
Bermeka Shipment Policy
At Bermeka, we are committed to providing you with timely and efficient shipping services. This Shipping Policy describes our shipping practices and procedures.
1. Shipping Methods
We offer a variety of shipping methods to suit your needs. Available shipping methods will be displayed at checkout, depending on your location.
2. Processing Time
Orders are typically processed within 1-3 business days if the products are in our stock. Please contact us for custom design products and products that are not in our stock. You will receive a confirmation email with tracking information once your order has been shipped.
3. Shipping Fees
Shipping fees are calculated based on the weight of your order and the shipping method you choose. You can view shipping costs at checkout before completing your purchase.
4. Delivery Times
Delivery times may vary depending on your location and the shipping method you choose. Please note that deliveries to remote areas may require additional time.
5. International Shipping
Currently, we only deliver within the borders of Turkey. Customs duties and additional fees may apply if you have placed an order from abroad; the customer is responsible for paying such fees.
6. Delivery Issues
Please inspect the shipment for any damage that may have occurred during transit before accepting it, and take photos before accepting the product. If you experience any delays, missing items, or any other issues with your delivery, you can contact our support team at satis@bermeka.com for assistance.