Overview

Our return and refund policy is valid for 15 days. If 15 days have passed since your purchase, we cannot provide a full refund or exchange.

To be eligible for a return, the product must be unused and in the original condition in which it was delivered to you. It must also be in its original packaging.

A receipt or proof of purchase is required to complete the return process.

Refunds

Once your return is received and inspected, you will be notified by email. You will be notified whether your refund has been approved or rejected.

If approved, your refund will be credited to your credit card or original payment method within a certain period of time.

Return Shipping

To return the product, you must send it to the Bermeka Ankara Merkez address.

The return shipping fee belongs to the customer and is non-refundable. If you receive a refund, the return shipping fee will be deducted from your total refund.